Order Issues
At Redline Flow, we strive to ensure every order arrives accurately and in perfect condition. If you experience any issues with your order, please contact us within 7 days of receiving your package.
Missing Items
If your order is missing any components, please provide:
- Your order number
- Photos of all items received
- Photos of the shipping box and packaging
- Damaged Items
If your package arrives damaged:
- Take clear photos of the damaged product
- Take photos of the shipping box and packaging materials
- Contact us before installing the product
Incorrect Items
If you received the wrong item:
- Do not install or modify the product
- Send photos of the item received and its packaging
- Include your order number in your email
Lost or Delayed Shipments
Tracking information is provided once your order ships. If your package appears lost or has not moved for an extended period, please contact us and we will work with the carrier to investigate.
Contact Information
For all order-related issues, please email:
team.redlineflow@gmail.com
Please include your order number in the subject line for faster assistance.